Privacy Policy

At Pick-N-Pull Auto Parts, we understand that your privacy is important. We are committed to protecting your information is protected and handling it responsibly. This Privacy Policy outlines how we collect, use, and share your Personal Information in the course of our business operations and interactions with you. Our goals are to process and fulfill your orders, enhance both in-store and digital experiences, protect your rights and information, and fulfill other purposes disclosed in this policy. AutoZone reserves the right to modify this Privacy Policy at any time at our sole discretion. For any questions, please contact us using the channels provided.

Scope of This Policy

This Privacy Policy applies to AutoZone, Inc. and its subsidiaries, affiliates, and other related entities that link to this Privacy Policy from their websites, including Duralast Parts and AutoZone Pro (collectively referred to as “AutoZone,” “us,” “we,” or “our”). It describes our privacy practices regarding the collection, use, and disclosure of information about you, your household, and the device you use when you interact with us (“Personal Information”), whether you are an existing, former, or potential customer. We typically collect your Personal Information when you.

This Privacy Policy also informs you about the choices and rights you have regarding your information and how you can manage the privacy of your Personal Information. For the purposes of this Privacy Policy, "Personal Information" means any information, derived information, or unique identifier that identifies, relates to, describes, or can be reasonably linked or associated with a particular consumer, device, or household.

Return Policy

Every accepted return must be unused and in its original condition, including all items and pieces from the first bundle. Because of an off-base establishment or customer blunder, the items being returned must not have been dismantled, mounted, or harmed.

Autoparts Recyclers is not responsible for any setup or work charges, towing fees, additional repair costs, or rental vehicle fees incurred as a result of this agreement. After you've accepted your package, go through all of the bundles and look for any missing, damaged, or incorrect pieces. If you receive a damaged part, DO NOT acknowledge the package and have the shipper return it to the sender as soon as possible. If the shipper has left a damaged package in your absence, contact the transportation organization as soon as possible to have the package returned to the sender.

After our distribution center receives your parts, discounts are usually made and credited within 24-48 hours. The discount will be applied to the installment method you used to purchase the item(s) you requested once the returned part(s) has been assessed and handled. The day your discount is prepared, you will receive an email with the subject line "credit affirmed." If the purchase was done via the internet.